Terms of Service

Ted5 is an AI-powered Virtual CTO service for Australian small and medium businesses, operated from Perth, Western Australia.

ABN: 39 926 306 766
Contact: info@ted5.com.au · Perth, WA, Australia

Ted5's services — including Tech Health Checks, Legacy System X-Rays, and Virtual CTO advice — are generated by artificial intelligence (Claude by Anthropic) and are provided for general informational purposes only.

They do not constitute professional IT consulting, legal, financial, or compliance advice.

Ted5 and its operators accept no liability for actions taken or decisions made based on AI-generated assessments. You should engage qualified professionals before acting on any recommendations, particularly those related to:

• Cybersecurity measures and incident response
• Regulatory compliance (Essential Eight, Privacy Act, PCI-DSS, APRA CPS 234)
• Data protection and breach notification obligations
• System migration or decommissioning
• Vendor contracts and procurement decisions

Scores and ratings are indicative assessments based on conversational inputs and may not reflect the full complexity of your technology environment. A comprehensive assessment requires a qualified professional conducting an on-site or detailed technical review.

Ted5 offers the following services:

• Tech Health Check — Free AI-powered 15-question assessment producing a scored technology report.
• Legacy X-Ray — Paid deep-dive audit of legacy systems and technical debt ($499–$1,999).
• Virtual CTO Hotline — Ongoing AI-powered CTO-level advice via Slack ($99–$299/month).

You agree to use Ted5's services lawfully and in good faith. You must not:

• Attempt to reverse-engineer, scrape, or extract the underlying AI models or prompts
• Use the services for any unlawful purpose or to facilitate harm to others
• Submit false or misleading information in assessments
• Share access credentials for paid services with unauthorised parties

All content, branding, reports, and software produced by Ted5 remain the intellectual property of Ted5. Your assessment results are yours to use for your own business purposes. You may not resell or redistribute Ted5 reports or outputs without written permission.

Your use of Ted5 is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

To the maximum extent permitted by Australian law, Ted5 and its operators:

• Provide services "as is" without warranty of any kind
• Are not liable for any direct, indirect, incidental, or consequential losses arising from your use of AI-generated assessments
• Do not guarantee the accuracy, completeness, or fitness for purpose of any report or recommendation

Nothing in these terms limits your rights under the Australian Consumer Law where those rights cannot be excluded.

These terms are governed by the laws of Western Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

Ted5 may update these terms from time to time. Continued use of the services after changes are published constitutes acceptance of the updated terms. The "Last updated" date at the top of this page will reflect the most recent revision.

For questions about these terms, contact us at info@ted5.com.au.